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We've put our most frequently asked questions on this page. If you do not find an answer to your question on the FAQ page, please fill our contact form or email your question to secure-press@yandex.ru, and we will reply as soon as possible.

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FAQ

What can I buy on this site?



For what I need to download and print Catalogues?



What minimum of purchasing sum?



I bought several images in Galleries and can’t download it because I have technical problems on my computer. Now can I get my purchasing?



Can you create for me image without using ready cliparts?
For my ready artwork I choosed several cliparts in Gallereis. I need to change something (for example, color of object) and I need to use design elements that you don’t have now in your Galleries.



What the difference when I order image for: ”only home / office laser on inkjet printer”, “printing company and home / office laser on inkjet printer”, “only printing company”?



What I need to select Blank size (Legal, Letter, A4, A5 or print Custom)? As I know I will let my ready Letterhead (certificate, diploma, ticket, label, coupon, etc.) in vector format and I can change the size of image what I want?



Can I bay the artwork from Portfolio?






What can I buy on this site?



- All images in Galleries, in format Corel Draw 12 and JPG (in Galleries);
- Discs with images (in Catalogues);
- Order individual design of your letterhead, certificate, diploma, ticket, label, coupons, etc.(in Service);
- Order individual design of your Coat of arms (in Service);
- Order to draw clipart or image that we don’t have in our Galleries (in Service);
- Order the engraving (now this service temporary don’t get. Please choose ready engravings in our gallery “Engravings” ).



For what I need to download and print Catalogues?



- for your convenience when you want to order us Letterhead or Coat of Arms. In catalogues you can see the content of Galleries with same name and preview for discs content;
- if you want to buy a lot of cliparts from our site you can buy disc for have discount.



What minimum of purchasing sum?



$1.



I bought several images in Galleries and can’t download it because I have technical problems on my computer. Now can I get my purchasing?



In this case please contact us, we check the fact of your payment and send you images on your e-mail.



Can you create for me image without using ready cliparts?
Yes, we can. For estimate of this individual work we need maximum detailed description and image samples (if you have). Please contact us.


For my ready artwork I choosed several cliparts in Gallereis. I need to change something (for example, color of object) and I need to use design elements that you don’t have now in your Galleries.



You can use our form of order and choose all design elements what we have now. In Note write maximum detailed description and send us image samples what you want (if you have). We send you estimate and can create new symbols and change existed.



What the difference when I order image for: ”only home / office laser on inkjet printer”, “printing company and home / office laser on inkjet printer”, “only printing company”?



All JPG images we send you in RGB.
Difference in color models of vector images – RGB and CMYK.
For home / office laser on inkjet printer usually used RGB, for offset print in printing companies always used CMYK. Converting CMYK to RGB is easy, but converting RGB to CMYK is very difficult and in certain cases impossible.
For our customs all image we create in CMYK and convert to RGB only if you choose ”only home / office laser on inkjet printer”.



What I need to select Blank size (Legal, Letter, A4, A5 or print Custom)? As I know I will let my ready Letterhead (certificate, diploma, ticket, label, coupon, etc.) in vector format and I can change the size of image what I want?



You really can resize the vector illustration without loss of quality. But all images in finish product have real size. For us important to know this size for several reasons:
- For example, images with very high detalisation don’t need printed in small print size (for example, on business card) because it will seen unbeautiful and in certain cases can’t be printed.
- If you resize the image with tangier elements (grids, rosettes, etc.) the image will be different, because you change the distance between lines and thickness of lines .
- When we know the real print size of your artwork it helps us to create the image for you best way.



Can I bay the artwork from Portfolio?



No, this artworks done for concrete customers and you can it for examples what we can do.